Cookie Policy

This Cookie Policy explains how GenQSet ("we", "us", "our") uses cookies and similar tracking technologies when you visit our website or use our AI platform. By continuing to use our Service, you consent to our use of cookies as described below, unless you have set your browser to refuse them.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit websites. They help websites remember your actions and preferences (such as login, language, font size, and other display settings) over a period of time, so you don't have to keep re-entering them whenever you come back or browse from one page to another.

2. Types of Cookies We Use

We use the following categories of cookies on our platform:

Strictly Necessary Cookies

These cookies are essential for the operation of our Service. They enable core functionality such as security, network management, and accessibility. Without these cookies, the platform cannot function properly. You cannot opt out of these cookies as they are required for technical operation.

Functional Cookies

These cookies allow our platform to remember choices you make (such as your preferred layout, theme, or region) and provide enhanced, more personalized features. They may also be used to remember changes you've made to text size, fonts, and other customizable parts of the interface.

Analytics & Performance Cookies

These cookies collect aggregated information about how visitors use our platform — which pages are visited most often, error messages, load times, and feature engagement. This data helps us improve performance and user experience. We use first-party analytics tools that do not track you across other websites.

Security Cookies

These cookies help us detect malicious activity, prevent fraudulent logins, and protect your account from unauthorized access. They are essential for maintaining the integrity and security of our Service.

3. Specific Cookies We Deploy

Below is a list of the main cookies used by GenQSet:

• session_id — Strictly necessary. Expires when browser is closed. Used to maintain your authenticated session.
• csrf_token — Security. Expires after 24 hours. Protects against cross-site request forgery attacks.
• user_preferences — Functional. Expires after 30 days. Stores interface preferences (theme, language, dashboard layout).
• analytics_id — Performance. Expires after 1 year. Anonymous identifier for usage statistics (no personal data).
• cookie_consent — Functional. Expires after 365 days. Remembers your cookie preferences.

4. Third-Party Cookies

We do not use advertising cookies or tracking pixels from third-party networks. Our analytics and error tracking are handled internally or through privacy-respecting providers that do not build cross-site profiles. We never sell browsing data to advertisers.

5. How to Manage Cookies

You can control and manage cookies through your browser settings. Most web browsers allow you to:

• See what cookies are stored and delete them individually.
• Block third-party cookies entirely.
• Block all cookies (including necessary ones) — but this may break functionality.
• Clear all cookies when you close the browser.

Instructions for popular browsers:

• Google Chrome: Settings → Privacy and security → Cookies and other site data.
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data.
• Safari: Preferences → Privacy → Manage website data.
• Microsoft Edge: Settings → Site permissions → Cookies and site data.

6. How Long Do Cookies Stay?

The retention period varies: session cookies expire when you close your browser; persistent cookies remain until they expire (typically 24 hours to 365 days) or you manually delete them. We do not use everlasting cookies.

7. Other Tracking Technologies

In addition to cookies, we may use:

• Local Storage: HTML5 storage for larger amounts of data (e.g., cached AI results, drafts). This data stays on your device and is not sent to our servers unless you explicitly save content.
• Session Storage: Temporary data that is cleared when you close the tab.

8. Do Not Track (DNT) Signals

Some browsers offer a "Do Not Track" feature. Because there is no universally accepted standard for DNT, our system does not currently respond to DNT headers. However, we provide the manual cookie controls described above.

9. Updates to This Cookie Policy

We may revise this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. Any material changes will be notified via our platform or email. The "Last updated" date at the top indicates when this policy was last revised.

10. Further Questions

If you have any questions about our use of cookies or tracking technologies, please contact us:

contact@genqset.com

+1 615 981 4523

1900 Church St Alley STE 300, Nashville, TN 37203, USA